Your Source For Calgary Business IT Facts & Information

Managed Services SLAs: What Should You Expect to See?

Managed Services SLAs: What Should You Expect to See?

Key Things to Look for in Your Managed Services SLA When you hire an MSP, you must sign a service level agreement. Here’s how to evaluate your SLA and ensure you’re getting what you expect from this relationship.   As if choosing the right managed service provider wasn’t enough, it’s also crucial to make sure […]


Microsoft Teams Update: They Just Made It Even Better

Microsoft Teams Update: They Just Made It Even Better

Are you already experiencing the time-saving collaboration tools and productivity tools in Microsoft Teams? Wait until you see the 2019 Microsoft Teams Update. It’s no secret to you that no one is an island when it comes to getting complex jobs done within an organization. But coordinating team efforts, keeping everyone on the same page […]


Free Microsoft Outlook Training

Free Microsoft Outlook Training

Every month, we host Microsoft Office and other technology training sessions. Our training sessions are completely free of charge and are available “on-demand”.  Yes, you can tune-in whenever and wherever you like.   This month’s training session: 4 Ways To Use Microsoft Outlook Efficiently. Our in-house Microsoft training specialist, Dawn, will guide you through some […]


Factsheet on Mobile Applications and Cybersecurity

Factsheet on Mobile Applications and Cybersecurity

FaceApp, the AI-powered photo editing app, went viral for quite a while until various experts expressed concerns about cybersecurity. In light of these concerns, we’ve put together a quick factsheet on mobile applications and cybersecurity. Here are a few tried and true ways to protect yourself: Download applications from trusted sources only and do your […]


The Evolution of MSPs and the Benefits of Using Them

The Evolution of MSPs and the Benefits of Using Them

MSPs and How They Developed Over Time MSPs provide specialized services to small businesses who may not be able to hire a full staff of professionals.   Small business owners with limited resources can’t always afford to hire the professionals they need to help manage their business. They have the same basic needs as larger […]